Current visitor guidance & safety measures

June 17, 2021

To protect our vulnerable patients and the staff that care for them, we are restricting access to our hospice sites at this time.

Our Finchley ward is operating but routine visiting is restricted. 

Current Visiting Policy

Two people can accompany the patient being admitted to the hospice and remain with them for the duration of their admission assessment, providing it is safe for the visitor to come in. During the assessment the doctors will discuss with you whether the patient is here for management of symptoms, or for end of life care.

If the patient is here for symptom management, they can nominate six named people who can visit them during their admission. Visitors will be required to have completed a lateral flow covid test on each day that they visit and only two named people can visit per day.

If the patient is here for end of life care, then six named people can be nominated, with only two named people visiting per day. Staff will discuss with you if it is felt the patient is entering their last days or hours of life. At this point six named people will be allowed to visit in a 24-hour period, with a maximum of two people in the patient’s room at a time.

Visiting to the unit is between 10am – 6pm. If you are one of the two named people visiting on the day you can come at any time during these hours and stay for as long as you wish. You can also come and go during the day.

If the timing of visiting is an issue for one of your named people then please discuss with a member of staff.

Other visitors to the Hospice, our Health & Wellbeing Centre or Haringey site are asked to wait at the door and a member of staff will come out to help you.

We care for people who are susceptible to more severe strains of coronavirus and it is therefore essential to take these precautionary measures.

Please check for the latest updates.

The current government advice to protect yourself and others is to follow these three simple actions:

  • Wash HANDS keep washing your hands regularly
  • Cover FACE wear a face covering in enclosed spaces
  • Make SPACE stay at least 2 metres apart – or 1 metre with a face covering or other precautions:

If you, or anyone in your household, display symptoms of coronavirus – a new continuous cough or high temperature or the loss of, or change to, your sense of taste or smell – here’s what to do:

  • if you have symptoms of COVID-19, however mild, self-isolate for at least 10 days from when your symptoms started and arrange to have a test. 
  • If you live with others, all other household members need to stay at home and not leave the house for 10 days. If anyone in the household displays symptoms they must stay at home for 10 days, regardless of what day they are on in the isolation period.

For the latest government advice on self-isolating and testing visit here

At North London Hospice the wellbeing of the people we support, hospice visitors, staff and volunteers is our first priority and that is why we are following advice and guidance issued by the World Health Organisation and the UK Government.

There are things that we can all do to help stop viruses like COVID-19 spreading.


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  • Try to avoid close contact with people who are unwell


  • Do not touch your eyes, nose or mouth if your hands are not clean

Thank you in advance for your co-operation.

Thank you in advance for your co-operation. Please do not hesitate to email if you have any concerns or questions or call the Hospice on 020 8343 6806.

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