Share feedback

However you engage with North London Hospice, as a patient, carer, supporter, customer, or in some other way, we hope you have a good experience with us.

If you have any feedback about what we do well or where we can improve, we want to hear about it so we can learn from your experience and, where necessary, change the way we do things.

Share feedback about our shops

Our shops help fund our specialist end of life care and help the planet by reducing the amount that goes to landfill. If you would like to leave any feedback about your experience of our shops, good or bad, it will be used to help ensure that others have the best possible shopping experience with us. You can click above or use the form at the bottom of this page.

Raise a complaint

(Please ensure that you provide your contact details. Unfortunately, we are not able to investigate anonymous complaints)

Sharing your feedback with us will never adversely affect the service or care you receive.

We always appreciate the opportunity your feedback gives us to improve our services. The more information we get on how we’re doing, the better we will be able to care for our patients and their loved ones as well as reassure our supporters.

It is only by receiving feedback that we can make changes and put things right.

How to share a compliment, make a complaint, or raise a concern: