Cookie policy
All of our webpages use ‘cookies’. A ‘cookie’ is a small text file that is delivered by our website server onto your computer whilst you visit our website, which can be used at a later time by the website to identify particular devices and thereby remember your website preferences and log in details.
WEBSITE USERS
We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser and your customised cookie settings. We will also collect data from you when you contact us via the website.
We also use cookies to track your activity to help ensure you get the smoothest possible experience when visiting our website.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns which does not identify any individual.
Different types of cookies have different purposes and operate for different amounts of time.
Duration
- session cookies are temporary and expire once you close your browser (or once your session ends); and
- persistent cookies category encompasses all cookies that remain on your hard drive until you erase them, or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. According to the ePrivacy Directive (Directive 2002/58/EC), they should not last longer than 12 months, but in practice, they could remain on your device much longer if you do not take action.
Provenance
- first-party cookies, similarly to as the name implies, first-party cookies are put on your device directly by the website you are visiting; and
- third-party cookies are placed on your device, not by the website you are visiting, but by a third-party like an advertiser or an analytic system.
Purpose
- strictly necessary cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. It is not required to obtain consent for these cookies;
- preferences cookies, also known as ‘functionality cookies’, they allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your user name and password are so you can automatically log in;
- statistics cookies, also known as ‘performance cookies’, collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited; and
- marketing cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organisations or advertisers. These are persistent cookies and almost always of third-party provenance.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
|
Cookie |
Duration |
Purpose |
|
|
|
Cookie preference (cookieaccept) |
Session |
This cookie is used to remember a user’s acknowledgement of cookies on the website. |
|
|
|
Google Analytics _utma
|
Two years
|
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
|
|
|
|
YouTube cookies |
|
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
|
|
|
|
Localisation |
Session |
This is used by the website content management systems to keep track of the local time zone. |
|
|
|
Language |
Session |
This is used by the website content management systems to know the language of the website |
|
|
|
Mode |
Session |
This is used by the CMS for reference. It helps identify if the website user is anonymous or logged in (for editing). |
|
|
|
Siteld |
Session |
This is used by the CMS for reference of the site identifier. It helps manage users across multiple domains for the same client (main site, microsite, mobile site). |
|
|
|
NID
PREF
khcookie |
Session |
This is a third-party cookie used by Google for tracking the number of people that are using Google’s maps application. Google’s maps are used on the contact us and location page. |
|
|
|
Google Ads |
|
|
|
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Changes to our Cookie Policy
Any changes we may make to our Cookie Policy in the future will be posted on this page.
COOKIE BANNER
This website uses cookies to remember users and understand ways to enhance their experience. ]
Essential Cookies
These are essential for enabling user movement around our website, member only resources, and other secure areas of the website. These cookies do not gather information about you that could be used for marketing purposes and do not remember when you have been on the internet. This category of cookies cannot be disabled. ALWAYS ACTIVE.
Analytics Cookies
We use Google Analytics cookies to collect information about how visitors use our website. These cookies collect information in the aggregate to give us insight on how our website is being used.
Marketing Cookies
We also use a marketing database management program that deploy a cookie when a client interacts with a marketing communication, such as a marketing email or a marketing bases landing page on our website. This cookie collects personal data, such as your name, which pages you visit on our website and your history arriving at our website. Collected information is used to evaluate the effectiveness or our marketing campaigns or to provide better targeting for marketing.