Inpatient Unit

We provide 24-hour Specialist Palliative Care at our Inpatient Unit in Woodside Avenue, offering short-term admissions to address complex needs and/or care in the last days of life. Our aim is to help patients maintain their independence and dignity in a warm and supportive environment.

We offer support from our multi-disciplinary team which includes Doctors, Nurses, Healthcare Assistants, Specialist Physiotherapists, Palliative Care Patient and Family Support and Spiritual Care professionals.

All care is individually planned with patients and families, and we go to great lengths to ensure that your time with us is as comfortable as possible. As well as managing any physical symptoms that may be present, we also make sure that we focus on the wider needs of the individual, by offering support with spiritual and emotional needs as well practical issues.

We have a 24 hour open visiting policy for friends and family of all ages, and we only restrict visiting hours at the patient’s request.

If you would like to visit the Inpatient Unit, please call 0800 368 7848 to arrange an appointment so that we can show you around. 


Current Visiting Policy

This is our current visiting policy for the Inpatient Unit (January 2024):

There are no restrictions to visiting hours on the Inpatient Unit and although there are no restrictions to the number of visitors a patient can have each day, we respectfully ask that no more than two/three visitors are in a patient’s room at any one time.

There is no longer a mandatory requirement for staff and patients to wear facemasks in the Inpatient Unit or Outpatients and Wellbeing Services building in Enfield, however, should visitors or staff make the personal decision to still wear face masks these will be available.

We ask that you do not come to the hospice if you are feeling unwell, even if you have tested negative for Covid-19 and are fully vaccinated. If you have symptoms that suggest you may have a transmissible virus or infections such as an elevated temperature, cough, diarrhoea, or vomiting, then please do not come to the hospice.

Visiting process

When you arrive at the hospice, we will kindly ask you:

To use hand sanitizer

During your visit please:

  • Wash or gel your hands on leaving the patient’s room.
  • If the patient you are visiting has an infection you may be required to wear additional Personal Protective Equipment (PPE) such as gloves and aprons. If required, a member of staff will explain this to you.
  • Please do not hesitate to contact us (email or call 0800 3687848) if you require any further information or clarification, we are here to support our patients and visitors.


Preparing for your admission to the Inpatient Unit

What you may like to bring:

  • nightdresses/pyjamas
  • dressing gown
  • comfortable indoor clothing
  • indoor footwear
  • spectacles
  • personal toiletries
  • shaving kit or electric razor
  • mobility aids e.g. walking stick
  • small amount of money for personal needs such as purchases from the coffee shop


Please bring all tablets and medicines you are currently taking (including any complementary or herbal medications) to show to the hospice doctors.

You may also want to bring:

  • Books/DVDs/CDs
  • computers, tablets and chargers (free WIFI is available)
  • small articles that will make you feel more at home e.g. photographs
  • a particular interest or hobby that you could continue whilst at the hospice

Our Team

Our team of palliative care specialists includes Doctors, Nurses, Social workers, Physiotherapists, Spiritual Care facilitators, and Patient and Family Support team.

Our Rooms

We have 18 single rooms, each with their own en-suite toilet, television with Freeview, free WIFI, telephone and a small fridge. Alcohol is allowed in the rooms however there is a strict no smoking policy either on the premises or hospice grounds. Mobile phones may be used in the hospice.

Our Garden

Some rooms have patio doors, which open onto a terrace, and all patients have access to a peaceful courtyard via the reception area.

Our Meals

All meals are freshly prepared on the premises, and we try to cater for any special dietary requirements. Tea, coffee, and snacks are always available on request. Families are welcome to bring in home-cooked food, but our staff are unable to re-heat food. Further information will be provided on admission. If you have any special requirements, please let one of the team know and we can arrange this via our catering company.