In-patient unit

We provide specialist 24-hour care at our in-patient unit in Woodside Avenue. Our aim is to help patients maintain their independence and dignity in a warm and supportive environment.

All care is individually planned with patients and families, and we go to great lengths to ensure that their time with us is as comfortable as possible. As well as managing any physical symptoms that may be present, we also make sure that we focus on the wider needs of the individual. For example, by offering support with spiritual and emotional needs as well practical issues.

During normal times friends and families are welcome to visit a patient at any time, day or night, and we only restrict visiting hours at the patient’s request.  However, during the pandemic, to protect our vulnerable patients and the staff that care for them, visiting to our  in-patient unit is currently restricted (see below for current guidance).

Our new Inpatient Unit Guided Virtual Tour provides patients and their families with a look at our inpatient unit at Finchley and the facilities we offer there. The guided tour is a useful visual experience at this time when current restrictions don’t allow visits to our Finchley site.

Current Visiting Policy

Two people can accompany the patient being admitted to the hospice and remain with them for the duration of their admission assessment, providing it is safe for the visitor to come in. During the assessment the doctors will discuss with you whether the patient is here for management of symptoms, or for end of life care.

If the patient is here for symptom management, they can nominate six named people who can visit them during their admission. Visitors will be required to have completed a lateral flow covid test on each day that they visit and only two named people can visit per day.

If the patient is here for end of life care, then six named people can be nominated, with only two named people visiting per day. Staff will discuss with you if it is felt the patient is entering their last days or hours of life. At this point six named people will be allowed to visit in a 24-hour period, with a maximum of two people in the patient’s room at a time.

Visiting to the unit is between 10am – 6pm. If you are one of the two named people visiting on the day you can come at any time during these hours and stay for as long as you wish. You can also come and go during the day.

If the timing of visiting is an issue for one of your named people then please discuss with a member of staff.

 

The team

Our team of palliative care specialists includes: Doctors, Nurses, Social workers, Physiotherapists, Spiritual Care facilitators, Chaplains, Loss and transition counsellors and Complementary Therapists.

The rooms

We have 18 single rooms, each with their own en-suite toilet, television with Freeview/DVD player, telephone and a small fridge. Alcohol is allowed in the rooms and patients have a designated smoking room. However there is a strict no smoking policy for visitors, either on the premises or Hospice grounds. Mobile phones may be used in the Hospice.

Gardens

Some rooms have patio doors, which open onto a terrace, and all patients have access to a peaceful courtyard.

Meals

All meals are freshly prepared on the premises and we try to cater for any special dietary requirements. Tea, coffee and snacks are always available on request. Families are welcome to bring in home-cooked food, but the patients’ nurse must be informed.

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