Quality of care
As a provider of healthcare we are regulated by the Care Quality Commission. We constantly look at ways to improve the quality of care that we deliver, and our patient experience, through our user feedback.
Our ethos is to provide high quality individualised care for patients and families, and to have a rolling programme for improving quality.
Our latest Quality Account has been submitted to the Secretary of State and published on the NHS Choices website and can be read here.
Patient and carer surveys
We ask patients and carers to complete a survey, telling us what they think about our care.
The responses are considered by the Service Leaders and let us know if there are any areas where improvements could be made.