Palliative Care Support Service PCSS

The Palliative Care Support Service (PCSS) is a team of nurses and healthcare assistants who provide hands-on nursing care at home for people at the end of their lives and for those who require short-term support to help them through a crisis. The service is provided and managed by North London Hospice.

When someone is in a hospital or a hospice but would prefer to be at home for their last few days of life, PCSS may be able to provide the care to help this happen. It can also help to avoid hospital admission when families are feeling overwhelmed.

The team is trained to give hands-on care to end of life patients and patients with progressive illnesses. Healthcare assistants offer practical care such as washing, toileting and assisting the family. They do not administer drugs but can call other professionals if they need assistance. They can also contact North London Hospice for any advice.

Trained nurses offer nursing care, including practical care. They can administer prescribed drugs that might be needed. The nurses will visit for an agreed length of time. This can vary from one hour to the whole night (10pm – 7am). Healthcare assistants and nurses can provide emotional and spiritual support for the patient and family.

The service is available to people over 18 who are registered with a GP in the London Boroughs of Barnet, Enfield and Haringey. Care can be provided for up to 14 days, after which a review will take place by the District Nurse. If you would like more details, please contact the Triage team on 020 8343 8841.

Community Palliative Care – Coronavirus

Our community teams in Barnet Enfield and Haringey continue to provide palliative care support to people at home. Due to the coronavirus pandemic we are offering support through virtual consultations and over the telephone where appropriate.  We also continue to offer home visits when they are required and our staff will wear personal protective equipment (PPE) to keep people safe.

Prior to visiting we will ask screening questions to assess the risk of coronavirus in a household, our priority is patient and staff safety. The PPE used on each visit will be as a minimum; apron, gloves and a surgical mask and where possible staff will maintain a distance of two metres.

Palliative Care Support Service (PCSS) – providing Carers and Registered Nurses to people at home

Prior to all home care shifts being booked we will ask screening questions to assess the risk of coronavirus and all of our staff will wear PPE when working in the community including; aprons gloves and masks.

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