Access our services

The First Contact Centre service comprises of a multi-disciplinary team and is the first point of access for all referrals to the North London Hospice. The First Contact Centre service works in partnership with Internal North London Hospice services, other Hospices, primary and secondary care teams and other health and social care providers.

The team provides specialist palliative care advice and support to referrers and patients with any potentially life limiting illness. We also provide a signposting service for patients in the last year of life.

Referrals will normally be through a patient’s GP, hospital doctor or health or social care community service, based on medical, social or emotional need. Referrals may be received from patients, or family members in agreement with the person referred, but will require discussion with patient ís GP to ensure needs are appropriate to Specialist Palliative Care. You can view our full referral criteria here.

A referral form will need to be completed. This is often best if done by a medical professional who will also be able to provide details of your medical records.

The form is available to DOWNLOAD HERE. The form can then be emailed to us at this address

For all referral enquiries contact the First Contact Centre Team:

Monday-Friday 9am to 5pm: 020 8343 8841


Referral Criteria

Referral Form

Referral criteria

Please click download to view our referral criteria 

Referral form

Please click download to access a copy of our referral form

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