Outpatient and Wellbeing Services

Our Outpatient Services

These clinical services offer one-to-one appointments with one of our multi-professional team – physiotherapy, occupational therapy, complementary therapies and psychology. This clinical service is for anyone who has a life limiting illness which may be treatable but not curable. This includes those with a cancer diagnosis but also those with later stage respiratory conditions, rare neurological conditions, and those with heart failure. Our medical, nursing and social work service is available for specialist input as required.

Appointments are face-to-face at North London Hospice, Enfield and at our Head Office, Barnet or by video or telephone as appropriate. The team also runs some group treatment interventions. We encourage the setting of goals to work towards as part of their treatment plan.

Rehabilitation and Self-Management
We encourage patients to live full and independent lives, doing what matters to them and can teach strategies and coping techniques to enable this. Individual and group sessions are available for symptom management, techniques for breathlessness, anxiety, managing fatigue and weakness, mobility and exercise, relaxation and sleep.

Complementary Therapy
We offer patients a short course of complementary therapy to assist in symptom control, aid relaxation and support their wellbeing. Depending on demand this may be available to carers. We currently offer acupuncture for symptom management, reiki for healing energy and reflexology using massage to reflex areas in the hands and feet.

Psychological Therapy
We offer a range of creative and talking therapies including Art Therapy, Dramatherapy, Hypnotherapy, Music Therapy and Psychological Therapy including CBT (Cognitive Behavioural Therapy).

Therapies can help with a range of psychological difficulties and emotional issues such as anxiety, depression, sleep, coming to terms with diagnosis, treatment fears, and changes in role and identity.

Clinical Group Activities
• Exercise Groups – exercise for various abilities run by physiotherapist weekly, on-line and face-to-face
• Fatigue and Breathlessness Group – five-week group course with a multi-professional team providing support in managing the symptoms of fatigue and breathlessness.
• Sleep Group – three-week course looking at common sleep problems and strategies to overcome them and improve sleep.
• Falls Group – three-week course devised to help patients prevent falls.
• Movement and Wellbeing Group – course for those with a neurological condition exploring functional and expressive movement.

Our Wellbeing Services

In partnership with Compassionate Neighbours we run an array of wellbeing groups. All groups are free of charge and are for anyone with a link with the hospice. Check here for our weekly schedule of activities.


Outpatient Service

Who is the service for?

 As it is an outpatient service you must be well enough to attend appointments, sometimes on a regular short-term basis, either at Winchmore Hill site or our Finchley site.

What does the service offer?

Our multi professional team provide holistic, person-centred care and support, to enable and  optimise quality of life. Our focus is on supporting, encouraging and empowering you to work towards what is important to you. The service can offer support in the following areas:

  • Non-pharmacological help in managing symptoms
  • Rehabilitation and self-management – opportunities to improve and maintain fitness and your ability to manage everyday activities. Support to learn skills and strategies to help manage your symptoms such as Fatigue and Breathlessness, anxiety or low self-esteem
  • Psychological, spiritual and emotional issues – time and space to help process feelings and emotions through talking, learning skills or using creative therapies such as art. This aims to make you feel more in control of your life and are able to express your feelings, thoughts and worries.
  • Complementary therapies – to help manage pain and other symptoms, therapies for relaxation and your general wellbeing
  • Help with making difficult decisions, starting conversations and planning for the future

All aspects of the service are offered individually or within a group in the format of a short course, single workshop or drop-in sessions. The team will support you in achieving your goals that you identify.

How to refer

Referrals can be made by any healthcare professional and we also accept self-referrals to the service, just phone the First Contact Team on 0800 368 7848 and select option 2. Once a referral has been accepted, you will be offered an appointment with one of the team to discuss your needs and concerns, identify goals and work out a personal programme with you.

For further information please contact the team on: nlondonhospice.op@nhs.net or call 0800 368 7848.