Bereavement service

Finding Meaning After Loss

The death of someone can affect people in unexpected ways. Grief is a natural reaction but can affect people emotionally and physically. How you respond to bereavement may vary according to your situation, background, beliefs, or a previous experience of loss. There is no ‘normal’ way to grieve, no expected way to feel, or a set time to start feeling more like yourself again. It is important to allow yourself to grieve in your own way. Adapting and learning to cope when someone has died can be challenging. Relationships with other family members may change.

The Bereavement Service welcomes self-referrals from anyone over 18 years of age who think they may find bereavement support helpful in enabling them to remember the person who has died.

Contact us

You can contact us by telephone during working hours on 0208 343 6819 or email Alternatively you may wish to download and complete our self-assessment form.

What we can offer

We have a variety of options of support available and the free service is currently offered to family and friends of people who were known to the North London Hospice.

Find out more about our bereavement services in our Finding Meaning After Loss leaflet. You can also view an online version of the booklet here.

Individual support

This is an opportunity to talk with a trained volunteer or staff member. Our bereavement support volunteers bring a variety of experience to the service. They are carefully selected and trained, learning about the impact bereavement can have on our lives.

Sessions are usually about an hour long, initially up to six sessions are offered, at a frequency to meet your needs and on-going support can be provided, if required.

You may wish to have a one-off session to talk about what has happened. You might find it helpful to talk with someone who isn’t part of your family or network of friends. One to one bereavement support gives you the opportunity to talk with someone who will be able to listen and help you think things through.

Group Sessions

Walk and Talk Groups

Informal Walk and Talk groups take place in local parks on a regular basis. Details of all our groups can be found here. You can also obtain information from the Bereavement Support Team at the hospice on 0208 343 6819.  We welcome ideas for new groups.

If you would like to find out more please contact the bereavement team on 0208 343 6819 or

Ceremony of Remembrance

During these ceremonies,  candle shines in memory of all those who died or have anniversaries around this time.


People we have supported said:

1:1 telephone support

“Protected time to talk, away from busy life. Talked through thoughts and emotions with someone objective and insightful.”

“Wonderful to have a friendly listening ear.”

“The bereavement support I received was a great help, giving me time to talk, cry and express my deep sadness with someone I felt listened to me. I don’t think I would have had anyone else I could have spoken to in that way.”

Walk and Talk group

“I have found the walks very helpful and I’m extremely grateful to you for putting me in touch with the group.”

“I have found and made so many friends through this group it breaks down the isolation often felt when losing a loved one.”

“The volunteers have been terrific, always a calm reassuring presence.”

Feedback from a virtual bereavement café held during 2021 lockdown

“It was such a relief to ‘meet’ with others who have felt the same as I do, to share experiences and realise that I am not alone.”

Contact our bereavement service: